My name is Yogesh Sen and I am in Handmade Jewelery business. I have my own shop and I started my business in the year 2015 with jewelery worth about two lakh rupees. Due to the unique design and good quality of jewellery, the number of my clients was continuously increasing. My income was also increasing. Everything was going well till the beginning of the year 2020, but due to the Corona epidemic, there was a sudden lockdown in March. The shop remained closed for a long time and when it got permission to open, there were no customers at the shop.
offline to online route
It was getting difficult for me to make a living. It was not my intention to convert my hard-earned business. I did some research and talked to my fellow traders. I thought I should consider moving my business online. This was also the need of the hour. I registered my business on some e-commerce platforms and uploaded the products. I was lucky and I started getting orders within a few days.
Initial challenges and solutions
I was new to online business. It was not easy for me to handle business as well as internet. I had taken internet from local service provider and maybe I made the same mistake. Their internet was not stable and service was very bad. If there was no internet then it would have been difficult to reach the customer care. If I went without internet for a few hours, I would have lost many orders. I wanted a reliable alternative. After much deliberation, I chose Airtel. Airtel connection solved all my internet problems. Now all my time was spent focusing only on my business. Today the situation is that I get orders from many cities of the country and my online earning has become more than offline business.
Why did I choose Airtel?
I would also like to tell you about how my problems got resolved after choosing Airtel. The biggest reason for choosing Airtel was that all my acquaintances suggested me Airtel for the wide coverage and reliability. When I tried it, I found my decision to be correct. I would like to talk about four things that I really liked about Airtel and the reasons why Airtel became my success partner:
1. Customer Service:
Airtel's customer service is different and easier than other providers. Airtel Thanks app comes in very handy when there is a connectivity issue. You can completely suspend connectivity problems as soon as you open this app. So your precious time is not wasted in calling the customer call center again and again. Also, through the Airtel Thanks app, all the work like bill payment, recharge is done easily.
2. Planned Outage Messages:
Airtel 5G ready network is one of the best options that provides its customers with fast internet facility along with 24x7 customer care service. There are many such features in Airtel that make it special. Recently Airtel has started a new process of sending upgradation and planned outage notifications. With its help, you can easily schedule your work.
3. High Speed:
Everyone is waiting for the fifth generation of wireless mobile technology i.e. 5G. These days testing of 5G service on mobile network is going on in India. Airtel is ahead of all other service providers in this matter. Some time back Airtel has successfully tested 5G service on commercial network. Airtel's fast and reliable 5G service will soon be available to all. In such a situation, by adopting a network like Airtel, all the business work can be done at a faster speed.
4. Airtel Black:
You have to submit your mobile phone, DTH and internet bills separately every month. These are generated on different dates and you have to submit them every time keeping in mind their last date. A lot of your time is wasted in this type of work and tension remains in the mind too. For this, you can use the Airtel Black plan, in which the same bill is generated for all the services. In this way, having common payment for every service at your convenience not only saves your time and labor, but also keeps you stress free and gives full attention to your business.
My advice
After my wonderful experience, I would recommend everyone to switch over to Airtel. If you are a small businessman or doing business online then you will not get a better option than this. Airtel is the best for your personal use as well. Apart from this, if you are ready to embrace the great offers of 5G, then you also have a chance to take advantage of it early by joining Airtel.
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